Videoscribe logo just moving round?

  • Hi all, 

    The videoscribe logo just whirls round and round whenever I try to open the 'arrows' or any other section of the pictures that are already uploaded to the programme.

    Also, when I try to open something I've saved the logo whirls around and then opens a blank document?

    Any help would be appreciated.



  • Hi Elizabeth,

    Please take a look at the article Library images will not preview or load for a possible solution to this issue.

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