Pictures turn blue.

  • Only just started.

    Previously saved projects, some of the pictures minimize and turn blue.

    I close and start up again.  All is well... then it happens again.

    I see this is a regular problem.  Can you help?

  • save your project to the cloud folder and raise a ticket.
    you are probably doing something that uses too much memory.

    -Mike (videoscribe user)


  • Hi Craig,

    Please could you let me know your current image import quality setting? If the setting is high and you reduce it, does the blue box issue still happen? You should set it around 1200px.

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