Image Quality Default Setting

  • Hi, 

    Is there any way to set this as a permanent setting?

    It resets back to 400 every time, and I only EVER need 4000 quality.

    Thanks

    Bruce

    image


  • It shouldn't reset and I've just tested it in v3.0.3-6 and it worked fine for me.

    At what point is it resetting for you? When you add an image, start a new project or open/close the application?

  • I'm having the same problem. I set the image quality to 1000px and the auto save timing to 3 minutes, but every time I close the program and re-open it, my preferences are set to 400px and no auto save.

  • You need to delete the file used to store your settings and this will force a new file to be created when you next log in.


    To do this: 

    Make sure VideoScribe is closed.


    OSX:

    • Open Finder

    • Select Go

    • Hold down the ‘alt’ key and click library (when pressing ‘alt’ you will see the library directory appear)

    • Select Application Support

    • Select VideoScribeDesktop from the list


    The above process should take you to the following location:\Macintosh HD\Users\[your username]\Library\Application Support\VideoScribeDesktop


    Windows:

    • Go to start or in Windows 8 select the search icon

    • Search for or open the Run application.

    • Type in APPDATA and Press OK

    • Select VideoScribeDesktop from the list
    The above process should take you to the following location:C:\Users\[usersprofilename]\AppData\Roaming\VideoScribeDesktop


    In the VideoScribeDesktop folder, open 'Local Store' then 'Documents'. In the 'Documents' folder delete the file named 'vssettings.xml'.


    Now open VideoScribe and test that the settings are retained after a restart.

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