Objects keep getting "dragged" on timeline and I cant put them down
Objects keep getting "dragged" on timeline and I cant put them down
J
Judita Ruzickova
On
Fri, 12 Jan, 2018 at 12:12 PM
Hello,
I have started using VideoScribe recently, and one issue seems to pop up from time to time. When I change properties of an object, the object remains "selected" on the timeline and keeps moving with my cursor and no amount of clicking can put it back down (see attached prinscreen). I am able to continue with all other actions, but its very annoying, and i have to save my project and open it again to make in dissapear.
Any ideas on what I am doing wrong or how to fix it?
Thank you in advance
M
Mike Metcalf
On
Fri, 12 Jan, 2018 at 8:13 PM
Sometimes memory related issues cause unexpected behaviors with the timeline. If you have a lot of fonts imported into videoscribe, try removing the ones you are not using. You could also save your project to the cloud folder and raise a ticket if you would like customer support to have a look at it.
-Mike (videoscribe user)
J
Judita Ruzickova
On
Fri, 12 Jan, 2018 at 10:13 PM
Thank you Mike,
it stopped happenning since I stopped adjusting the objects through rightclicking and going to "properties" this way.
Hello,
I have started using VideoScribe recently, and one issue seems to pop up from time to time. When I change properties of an object, the object remains "selected" on the timeline and keeps moving with my cursor and no amount of clicking can put it back down (see attached prinscreen). I am able to continue with all other actions, but its very annoying, and i have to save my project and open it again to make in dissapear.
Any ideas on what I am doing wrong or how to fix it?
Thank you in advance
-Mike (videoscribe user)
Thank you Mike,
it stopped happenning since I stopped adjusting the objects through rightclicking and going to "properties" this way.