always crashes when trying to add images or watch graphic properties

  • latest version of VideoScribe 3.0.9

    Mac 10.11.6

    Pro version

    I tried:

    - reinstalling the complete programm

    - deleted the videoscribedesktop folder from the library/application support

    - deaktivated all fonts

    - restarted the computer

    - started a completely new scribe project

    ... nothing helped so far! Can anyone help me with this issue?


  • I can see you have an active support ticket with Matt at the moment and he's helping you work through this one.

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