I can only download the half

  • Hi there. I'm trying to download my scribe but it would only download the half even if i screw the size of the Video down to 360. Anyone out there that can help me?

    thanks, 

  • You should probably save your project to the cloud folder and raise a support ticket.


    Maybe there is a  faulty image, or an image with a very large file size, or a really excessive camera setting at the point in your scribe when it stops rendering.

    related thread: http://help.videoscribe.co/support/discussions/topics/1000065281

    -Mike (videoscribe user)

     

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