I have worked a lot on a scribe file, but now when I open VideoScribe, it shows the name of the file - and it seems like an empty (blank) file that has been created in February. The last time I updated it was on May 2nd.
I have exported a backup version a while back, and it's not the most recent version.
I do have the exported MP4 file of the last version, but I can't find the editable version.
How can I retrieve the last version I had?
Thank you,
Omer
Matthew Cook
On
Thu, 31 May, 2018 at 2:12 PM
Hi Omer,
I have responded to your support ticket regarding this.
Hi,
I have worked a lot on a scribe file, but now when I open VideoScribe, it shows the name of the file - and it seems like an empty (blank) file that has been created in February. The last time I updated it was on May 2nd.
I have exported a backup version a while back, and it's not the most recent version.
I do have the exported MP4 file of the last version, but I can't find the editable version.
How can I retrieve the last version I had?
Thank you,
Omer
Hi Omer,
I have responded to your support ticket regarding this.
Thank you, I will respond there