When I try to download my video to my computer to transfer to YouTube, the morphing feature shows up as little spots instead of going completely away. I have downloaded in every format, only to keep running into the same issue.
I went back to edit the morphing feature, but nothing seems to fix the issue. When watching the video on the VideoScribe program, there aren't any issues. These don't arise until it is rendered and downloaded.
Is there anything I can do about this??
Barry Radford
On
Tue, 4 Dec, 2018 at 1:25 PM
Hey Morgan, We'd need to take a closer look at the project and video file to provide any detailed feedback on this one. I'll log a support ticket so you can send that to us.
Hi!
When I try to download my video to my computer to transfer to YouTube, the morphing feature shows up as little spots instead of going completely away. I have downloaded in every format, only to keep running into the same issue.
I went back to edit the morphing feature, but nothing seems to fix the issue. When watching the video on the VideoScribe program, there aren't any issues. These don't arise until it is rendered and downloaded.
Is there anything I can do about this??
Hey Morgan, We'd need to take a closer look at the project and video file to provide any detailed feedback on this one. I'll log a support ticket so you can send that to us.