I recently purchased a license to use the VideoScribe program (not the
trial version). But during the work process it behaves slowly and freezing. The
actions made on it take a long time to process and the animation preview doesn’t
load normally. I also noticed that all this gets worse after a few hours of
use. Already tried to reinstall and even access from other machines, but the
same problem happens.
I found on Sparkol website some tips about minimum system requirements
for running VideoScribe on desktop and recent versions, but everything on my
notebook fits the established standards perfectly.
I wonder if this is common and what can I do to improve this problem?
Can anybory help me, please?
Some common explanations and tips are at this link: TIPS to avoid crashes, freezes, failure to render or erratic behavior (2015)
If you want specific suggestions, you could attach your .scribe file here, or save it online and raise a support ticket.
-Mike (videoscribe user)