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Can't log in

  • D
    Denzel Robin
    On Wed, 8 Apr, 2020 at 3:12 AM

    The software is saying

                                   "To use offline mode, you must first log in online with 'Remember Me' selected." when i click log in. But i hadve internet connection in my computer

    3 people have this question
  • Hayley Young
    On Wed, 8 Apr, 2020 at 9:12 AM
    Admin

    Offline Error Message When Logging into VideoScribe

  • M
    Mnm Nkl
    On Tue, 14 Apr, 2020 at 2:08 PM

    To use offline mode, you must first log in online with 'Remember Me' selected." when i click log in

  • M
    Mnm Nkl
    On Tue, 14 Apr, 2020 at 2:11 PM

    image


  • Hayley Young
    On Wed, 15 Apr, 2020 at 9:19 AM
    Admin

    As mentioned above- see the support article "Offline Error Message When Logging into VideoScribe" for steps on how to resolve. 

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