I have been working on this canvas for hours and when I finally finished the last bit, I wanted to play it, all previous work is gone. Since the software does support emergency backup, where can I access it? Should I go ahead and save the work left?
Thanks in advance.
M
Mike Metcalf
On
Sun, 12 Apr, 2020 at 1:09 AM
Save the project under a new name.
save it online too and raise a support ticket to get help from customer support during regular UK business hours.
If you are an inexperienced user, there's a good chance that your work is still there and you're just doing something incorrectly
(In general, when using ANY program, always manually save your work at regular intervals to protect yourself from data loss due to power outages, crashes or other problems.
Hi,
I have been working on this canvas for hours and when I finally finished the last bit, I wanted to play it, all previous work is gone. Since the software does support emergency backup, where can I access it? Should I go ahead and save the work left?
Thanks in advance.
Save the project under a new name.
save it online too and raise a support ticket to get help from customer support during regular UK business hours.
If you are an inexperienced user, there's a good chance that your work is still there and you're just doing something incorrectly
(In general, when using ANY program, always manually save your work at regular intervals to protect yourself from data loss due to power outages, crashes or other problems.