Can I import a scribe created on an old operating system? My scribe is missing!

  • Hi, I created a scribe on my macOS Sierra that hadn't been updated for ages. The laptop is running so slow and now wont even let me update. It's really hard to edit the scribe now too due to slow running speed.  I've downloaded VideoScribe on my husbands laptop but this is a mac OS X which I think shows the latest version of VideoScribe. Logging in with my usual details, my scribe isn't here?! Wondering how and if I can access it on the OS X? 

    Thanks in advance! 

  •  Hi,

    Projects that only exist on your old computer can't be seen from a different computer. You have to save the project online if you want to view it or open it from multiple computers.

    Save a copy of the project online  (to the cloud) from the old computer, then import it from the cloud folder onto the new computer.

    -Mike (videoscribe user)

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