scribe stays white

  • Hello,
    When I want to view my scribe, the slideshow stays white. What should I do?

  • Hi,

    More information is needed to diagnose that problem.

    Save your project online and raise a support ticket if you want help from customer support.

    Or export it as a .scribe file and attach it here if you want help from other users.

    -Mike (videoscribe user)

  • Here is my file... thank you

  • Hi,

    For images 1 through 100, you have set the camera to point to the white space where the 101st image is going to appear. So, while the first 100 elements are being drawn, the camera is just looking at white space.

    You probably made that mistake because the 1st element and the 101st element appear to be identical images (floral border).

    point your camera at the correct images and click the set camera icon for the first 100 images to correct the problem.

    Hope that helps,

    Mike (videoscribe user)

  • thank you very much!

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