Your tickets
Login to help
Instant Answers
Community

Scroll button and play element with imported MP3

  • L
    LI LI
    On Sat, 17 Oct, 2020 at 3:40 PM

    Hi, I used the trial version a few months ago and just bought the software.


    I noticed there are two difference with what I used before, not sure is it because I did the wrong set up.


    Firstly, the  scroll button is not able to do zoom function.


    Secondly, when I play the element,  my imported MP3 will still keep playing even after element animation is done. 


    Thank you.


    Vincent Lee

  • M
    Mike Metcalf
    On Mon, 19 Oct, 2020 at 12:01 AM
    You should probably raise a ticket to contact customer support because your problem descriptions are difficult to understand in the user forum.

    Mike (videoscribe user)
Login to post a comment