시스템 사용을 중단했으며 환불을 받고 싶습니다.
Contact customer support by raising a support ticket: https://help.videoscribe.co/support/tickets/new
This is a public forum so account information is not discussed.
See the support article - Refund of Subscription Payments
If you have any other questions, you will need to contact the support team directly by raising a ticket and they can further assist.