If you are using the Apple operating system BIG SUR, then the most recent replies in the following thread might be useful: https://help.videoscribe.co/support/discussions/topics/11000033591
Otherwise, you should probably open a support ticket.
If you are using the Apple operating system BIG SUR, then the most recent replies in the following thread might be useful: https://help.videoscribe.co/support/discussions/topics/11000033591
Otherwise, you should probably open a support ticket.
-Mike (videoscribe user)