Logged in but says I am

  • Getting an error message "You are already logged in on a different device. Please wait for a few minutes, and try again." but I am only using videoscribe on one device and I've only ever used it on one device. 

  • Hey Sam, please see the suggestions on this help page to work through that error - https://support.sparkol.com/knowledge/you-are-already-logged-in-on-a-different-device

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