problem with moving a group of objects on the working screen
problem with moving a group of objects on the working screen
M
Mihail Snopenko
On
Sat, 27 Nov, 2021 at 12:34 PM
If you add several elements (pictures) and select a few of all in order to move them at the same time. When I try to move, the selection of these elements disappears and I just move around the work area. I am running Macbook pro 14 MacOs Monterey. It is very inconvenient to work with many images.
Barry Radford
On
Mon, 29 Nov, 2021 at 10:13 AM
Please can you confirm which version of VideoScribe you are using? This was a bug limited to v3.9.0 and v3.9.1 of VideoScribe. We fixed this in v3.9.5 which was released last week.
M
Mihail Snopenko
On
Tue, 30 Nov, 2021 at 7:11 PM
It was 3.9.1. Now I made update and will check. Thank you. Now I got another problem with rendering. It's impossible to render 40 min video...
Barry Radford
On
Wed, 1 Dec, 2021 at 10:54 AM
If you are having an issue with a specific project please raise a support ticket so we can take a look at it in detail
If you add several elements (pictures) and select a few of all in order to move them at the same time. When I try to move, the selection of these elements disappears and I just move around the work area. I am running Macbook pro 14 MacOs Monterey. It is very inconvenient to work with many images.
Please can you confirm which version of VideoScribe you are using? This was a bug limited to v3.9.0 and v3.9.1 of VideoScribe. We fixed this in v3.9.5 which was released last week.
It was 3.9.1. Now I made update and will check. Thank you. Now I got another problem with rendering. It's impossible to render 40 min video...
If you are having an issue with a specific project please raise a support ticket so we can take a look at it in detail