When I click on the timeline, the app freezes with a low probability, and I can't save the file and have to force close it.
The symptoms of freezing are
Unable to save
Unable to close the application
The timeline is buggy
These symptoms will continue until the application is forced to close.
I'm trying to save frequently to avoid this problem, but it happens so often that I'm having trouble.
Is this a problem with the application? Or is it my problem?
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Without seeing your project and knowing which verison of VideoScribe you are using it's hard to know. Please raise a ticket and we can troubleshoot the problem.