Can't download my scribe video

  •  I created a scribe video but now am unable to download it. I click on the "download or publish scribe video" icon, and then I click on the "download video" icon but nothing happens. I've never had trouble with this in the past and have used VideoScribe for years. Anyone else have this problem?

  • Please make sure you are using the latest version of the software which can be accessed via If that doesn't fix it please save the project online, raise a ticket and include the project name in the details.

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